NEVER click links or attachments from unknown sources.According to Zel le, if you “authorized” a payment, you may not be able to get your money back. If your account becomes locked contact 62-FIRST to reset your. Zelle suggests that you only use it with friends and family to better protect against scams. Online Banking login page, then click the forgot your password option to avoid being locked out. Think twice before you make any payments through Zelle.Turn to the bank’s customer support directly for help if you think there are security issues with your bank account.Take note of caller ID, but be aware that it can be spoofed! Double-check the sender’s mobile number/email address.However, although the Zelle account is in your name, it is actually controlled by the scammers and any money sent to this account will go straight into their pockets! How to Protect Yourself From Zelle Scams You can view more details on the Digital Banking Security page. Online Banking is subject to a yearly external audit as well as regular FDIC audits. There is 24/7 monitoring of the servers that run digital banking functions.

They then guide you step-by-step into making a Zelle transaction - to a Zelle account you’re led to believe is your own. Yes Online Banking uses SSL (Secure Socket Layer) technology along with 128 bit encryption. To stop you from losing all your money, the fake employee will urge you to use Zelle to transfer all your money to your own personal Zelle account. Then, on a phone call (of which the caller ID will be spoofed as the bank’s name), a scammer will pose as a bank employee and inform you that your bank account has been compromised.

Locked out of citizens bank online